Policies & FAQs
Cancellation Policy-
All appointment inquiries will require a card on file at the time of booking.
This card will not be charged unless there is a late cancellation or no show fee.
Please provide 48 hour notice should you need to cancel or reschedule your appointment.
Less than 48 hour notice will result in a 30% service fee of booked services.
No shows will be charged for their full service.
FAQs
What happens if Iām late?
Kindly call or text (720)593-9227 to make me aware you are running late.
There is a 15 minute grace period from the start of your appointment time. If you are more than 15 minutes late
please keep in mind that I may need to alter the service from the original service scheduled or may need to reschedule all together.
What if Iām not satisfied with my service?
In the event you are not satisfied with your service, I ask that you please contact me within 7 days of your appointment. Your happiness is always my number one priority and often any issues are fixable! After the 7 day grace period- product fee for any changes may be applied.
Can I bring my child?
I kindly ask that all youngsters stay at home.
The salon is full of hot tools, chemicals and sharp objects & I cannot ensure their safety when busy in the salon.
Also- this is your time to relax and be pampered. I want to be sure I can provide the best experience for you as well as other guests in the salon. Your understanding is appreciated.
